Write to us
A question about WÉ, an idea, feedback on the site? Write to us at [email protected]. We reply within 3 working days.
Our address
If nothing opens when you click a link, copy the address and paste it into your email app (Gmail, Outlook…).
Question or suggestion
Tell us what's missing or what isn't clear. Every piece of feedback helps us improve WÉ.
Report an error
Does a price, a photo or some information look wrong to you? Write to us with the hotel, your travel dates and, if possible, a screenshot. We check with the partner concerned.
A problem with a booking
Your booking is made with the partner you booked through, not with WÉ. To cancel it, change it or report a problem, contact their customer service directly, whose details are in your confirmation. You will find more details in the FAQ.
Your personal data
To access, correct or delete your data, write to us with “Personal data” in the subject line. We reply within one month. The details are in the privacy policy.
Press and partnerships
Do you represent a hotel, a media outlet or a brand? Write to us and tell us what your request is about.